Translations:Troubleshooting/13/en: Porovnání verzí
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(Založena nová stránka s textem „==How to correctly report a broken resource== Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe…“) |
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==How to correctly report a broken resource== | ==How to correctly report a broken resource== | ||
Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe the problem and attach a screenshot of the screen. <br> | Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe the problem and attach a screenshot of the screen. <br> | ||
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You can also attach a screenshot from the following page [https://www.mysupportdetails.com/ https://www.mysupportdetails.com/] to the email. This can help support people, as it contains technical parameters that may be important in identifying the problem. The page itself offers a TAKE SCREENSHOT button that will take and download a screenshot of your screen. | You can also attach a screenshot from the following page [https://www.mysupportdetails.com/ https://www.mysupportdetails.com/] to the email. This can help support people, as it contains technical parameters that may be important in identifying the problem. The page itself offers a TAKE SCREENSHOT button that will take and download a screenshot of your screen. | ||
Aktuální verze z 1. 8. 2024, 09:10
How to correctly report a broken resource
Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe the problem and attach a screenshot of the screen.
You can also attach a screenshot from the following page https://www.mysupportdetails.com/ to the email. This can help support people, as it contains technical parameters that may be important in identifying the problem. The page itself offers a TAKE SCREENSHOT button that will take and download a screenshot of your screen.