Translations:Troubleshooting/13/en

Z Alma WiKi
Verze z 18. 7. 2024, 12:37, kterou vytvořil 66937990 (diskuse | příspěvky) (Založena nová stránka s textem „==How to correctly report a broken resource== Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe…“)
(rozdíl) ← Starší verze | zobrazit aktuální verzi (rozdíl) | Novější verze → (rozdíl)
Skočit na navigaci Skočit na vyhledávání

How to correctly report a broken resource

Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe the problem and attach a screenshot of the screen.
You can also attach a screenshot from the following page https://www.mysupportdetails.com/ to the email. This can help support people, as it contains technical parameters that may be important in identifying the problem. The page itself offers a TAKE SCREENSHOT button that will take and download a screenshot of your screen.