Translations:Troubleshooting/13/en

How to correctly report a broken resource

Still can't access the e-resource? Write to us at admin-eiz@cuni.cz. In the email, do not forget to describe the problem and attach a screenshot of the screen.

You can also attach a screenshot from the following page https://www.mysupportdetails.com/ to the email. This can help support people, as it contains technical parameters that may be important in identifying the problem. The page itself offers a TAKE SCREENSHOT button that will take and download a screenshot of your screen.